There are two main reasons instant tutoring privileges are automatically suspended:
We do this because if there is something preventing you from accepting requests (for example, if you forgot to turn off Instant Tutoring before leaving your computer), then this could cause students who need a lesson to be disappointed. When students look for instant tutoring, they are expecting to find a teacher very quickly, so we don't want them to feel disappointed. Please help us make sure that italki students can get the help they need on instant tutoring!
For more details see Instant Tutoring Rules & Policies.
If you have questions or are not sure why your instant tutoring was suspended, please contact italki Support and let us know what happened.
To use Instant Tutoring again, you will need to reapply from your Teacher Settings. We ask you to do this so we can be sure that you will be ready to receive new instant tutoring requests.
How to reapply for Instant Tutoring
If you reapply, please include a message to let us know why you missed the requests and what you will do to prevent it from happening again.