Scheduled Maintenance Monday, January 18th 00:40am to 12:00am UTC

UPDATES

11:12am (UTC) - We're running a little late but expect the site to be up within the next 30 minutes.

07:52am (UTC) - Downtime extended until 11:00 am UTC. We're sorry for any inconvenience.


07:15am (UTC) - Almost done.  Running about 30 minutes longer.  We expect it to be finished by 07:30am (UTC)

06:00am (UTC) - The maintenance is taking longer than expected and will be done by 07:00am (UTC)

On Monday, January 18th from 00:40am to 07:00am (UTC) , italki will be down for scheduled maintenance. This is major maintenance as we are upgrading the italki database servers. We expect italki to be down for a little over 6 hours.

If you have a scheduled lesson during this time, please continue with your lesson as scheduled since you do not need to be on the italki website. Be sure to record the following information for any upcoming lessons:

  • Lesson Time
  • Teacher or Student Communication Tool Handle (i.e. SKYPE IDs)

We strongly recommend that you add your teacher (or your student) on Skype (or your chosen lesson software) as soon as possible.

If you do not have this information, message us using this request form or by writing to support@italki.com. If you write to us, please tell us:

  1. Are you a teacher or a student?
  2. What email do you use to log in to italki?
  3. What information do you need about your lessons?

Our support team is on standby during this period and will have access to lesson information. For more information about what we are doing during this downtime, check the italki blog.

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