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Mr. Support Feb 28 • italki Help / Language Teachers
To find out why you should take a lesson with a teacher on italki, watch this video:
Mr. Support June 14, 2012 • italki Help / Billing & Payments
italki credits (ITC) are a virtual currency that is used to pay for teachers and tests on italki. You can purchase italki credits with your credit card (Visa, Mastercard), Paypal, Alipay, and other forms of payment.
italki Credits (ITC) are pegged to the US Dollar. 10 ITC = 1 USD
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You will be taken to a page where you can choose from multiple payment providers to complete your purchase.

Once you choose your preferred payment method and complete your bank details, italki credits (ITC) will be added to your account.
When you have your ITC in your account, you can use your credits to purchase sessions with Language Teachers
If you have any issues with payment, please contact our support team at support@italki.com . We will respond to you as quickly as possible.