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How Does Instant Tutoring work for Teachers?


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40 comments

  • Avatar
    Brad C

    If I close my italki windows in my browser, does that automatically change my status to "not available"?  And when I open italki in a new browser window (and the cookies indicate that it is me and sign me on automatically) do I then have to manually select IT availability, or will it automatically make me "available"?

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    MoiraWendy Miller

    Hmmmm... it seems kinda complicated and I'm not very good at juggling. I'm worried I'm going to get myself in a muddle trying to click/confirm/connect/etc. within the time frame. Er... and I use headphones and all the sound comes through there... so if I take them off I won't hear the instant whatsit notification sound. Mmmm... I've clicked on 'offer instant tutoring' but I'm going to 'unclick' and have another think. Mmmmmmmm.......

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    MoiraWendy Miller

    Yep I've read what Brad says and I think I may end up showing as 'available' when I'm actually not and therefore get a smacked bottom from iTalki for not answering requests.

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    manusaul

    Hello, 

    I've just clicked on available for instant tutoring, but on point 2 it says: "turn on your instant tutoring availability" -  where can I do this! 

     

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    Mr. Support

    As Instant Tutoring is currently in Beta, the tab "Instant Tutoring" doesn't exist yet.  To get to the Instant Tutoring page, you need to go to this direct link:  ** www.italki.com/teachers/instant-tutoring **which would be Step #2 - Turning on your Availability.  This Instant Tutoring page is hidden to the public for now.

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    Mr. Support

    If you accidentally close your Browser, you are still online for Instant Tutoring for 2 minutes (you can log back on and everything will be fine).  If after 2 minutes you don't log back on italki, we will automatically turn off your Availability.  See the FAQ here about it 

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    mondaytuesday

    Hi!  I went to the link above from Mr Support Dec 31... "you need to go to this direct link:  *_ www.italki.com/teachers/instant-tutoring"_  ... *

    I moved the slider to 'ON' and my picture and profile information instantly appeared, under the other teacher whose profile was there.  

    This other teacher's button was bright blue -- it seemed "ON" and clickable.  I was "ON" for about 10 minutes and my button did NOT turn blue -- it stayed pale grey.  

    *I went over to my teaching profile page and there was no Instant Tutoring button showing. *

    I sent a screenshot via email.  Just letting you know.  I'll try again over the next couple of days.  Thank you.

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    Brad C

    mondaytuesday, I'm guessing that this is because the system recognized that you were online and that it was you who was on this page, and so it didn't offer you the option of hiring yourself to teach yourself.  Anyone else looking at the page would see your button as bright blue... this is the same with me when I turn on the Instant Tutoring switch.

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    Brad C

    I accepted my first Instant Tutoring request today, and it went well.  But I did not hear any signal, and had I not switched to the browser tab that had the italki page on it, I would not have known that a request had come in a couple of minutes before!  Luckily, I accepted before the ten minutes had expired.  I think italki should consider sending an e-mail alert out as well, since that will signal someone who isn't staring non-stop at the italki page on his computer.

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    Susannah

    I agree with Brad.  An email alert would be great.  Then I would receive an alert via my laptop and smartphone.  On a completely different note, I have a couple questions.  1. Italki is a great website for giving private lessons, but is italki going to offer the option of teaching group classes in the future, perhaps using Google Hangout or something similar?    2. When I accept a teaching request, does my instant teaching availability automatically switch to 'unavailable' while I am teaching that student?  

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    Terasee

    I have had my instant tutoring suspended and I never received an alert that there was a request pending. Neither on my profile page nor my email!  What's up with that?

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    MoiraWendy Miller

    I doubt I would hear an alert as I take my headphones off whilst doing other tasks and all the sound comes through them. What I need is a big FLASHING alert that I can't possible miss.. but if it's covered by other windows that are open I doubt I'd see that either. Oh dear.

  • Avatar
    Terasee

    I found that you have to be looking at the instant tutoring page in order to receive the alert.  Then once you confirm the request, the problem is connecting with the student.  I had to go to Skype and ADD a Contact in order to connect with the student.  It is a little confusing, but the session itself went very well.  I like the idea and the opportunity and I think it will benefit both the teachers and students.

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    Sara

    In step 3 above, there's a list of requests with big timers next to them; do these come up on your profile page or the instant tutoring tab?  Or do they not come up at all (yet)?  Like others, I am worried about missing notifications.  I need either something big or a dramatic noise. :)

  • Avatar
    Terasee

    Yes, Sara, they come up on the instant tutoring page but if you are on another web page you do NOT see them...there is no alert in the notifications "envelope icon" either.  So if you are not sitting and looking at the Instant Tutoring page you will miss the alert and it counts as a negative mark against the teacher.  NOT good.  I think it needs to be some sort of sound or flash or some way that if you are playing a card game waiting for a student you are at least aware that something is happening on your page.  Or...the teacher needs not have a strike against them at least.  

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    Sara

    Thanks for the answer.  I can easily see myself being distracted for ten minutes and getting a strike!  Hopefully they will add a sound soon. :)

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    manusaul

    Am I right that the potential students appear on instant tutoring page? So I have to use the link to go there ? What about the bottom "instant tutoring" on the Italki page? I have to say that it is still confusing, although I like the idea... 

  • Avatar
    shino

    I wish at least we can hear what kind of sound would be played when I got an instant tutoring request in beforehand. So I could be aware. Or if I was able to set a  PARTICULAR email address just to receive notifications for instant tutoring request. In order to use some notification systems I could set on my side.

     

    As terasee_morris quoted, I keep opening the instant tutoring page on my PC while I'm available for it. Though it's too harsh for teachers. You can't just be sitting around and waiting for instant tutoring requests coming in all the time even we're available. I think it's great system and opportunity for both teachers and students. And hope it will be improved!

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    Jaime

    This is great!, a desired feature for me, and works very well; please implement an e-mail notification when someone request an instant tutoring, so I can hear the sound from my e-mail client, the default sound is pretty short. Thanks and Congratulations to Italki!

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    Auri

    I'm agree with Terasee, I had open other websites and I didn't hear any sound that I had a request. It'll be also helpful if you get an email if you are requested a session (most of us we have a mobile phone that sounds when we get an email)

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    Sandrah

    Ok, silly question, but just to make sure. The ''offer IT" slider (in teacher settings) enables the IT feature, but my availability, is controlled with the "I'm available for IT" on the IT page? Correct? For instance, can I enable IT on the teacher settings without turning on the slider on the IT page? Or should they BOTH be off at all times, if I'm not available to IT? I'm only asking because I log in on my mobile device all the time to message people, or to write on my notebook, or other activities, so I don't want to appear as available to IT when I'm not. Thanks. 

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    Jaime

    You only have to enable "Offer Instant Tutoring" in teacher settings the first time, then the "I am available for Instant Tutoring" slider every time you actually want to offer instant tutoring.

    You can check for yourself that you are available or not, in real time, right there below the slider field, or if you still are in doubt, do this test, open italki homepage in another browser without signing in, click a link in the footer, for example Proffesional lessons or Informal tutoring and then "Instant tutoring Beta" button, you will see your availability as a normal user would do.

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    Gabi

    I think the system needs some type of "sound" implemented as well. Although most people have cell/smartphones, some do not.  Especially if you're traveling or in a country or area that do not have cell towers for reception. I also tutor online at Cambly and their instant tutoring function has sound that alerts me when I have a student waiting for lessons. It would be nice to have something similar implemented for Instant Tutoring at iTalki.  

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    juliana

    I had turned on my Instant Turtoring Availability once, but after a few minutes, it turned off automaticly, why? I don't understand. Could someone tell me how I should do?

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    manusaul

    Hello Juliana, 

    Did you have an up-coming lesson? In that case, the Availability will turn off automaticly.

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    Alison C

    I did my first ever session on Italki today and it was Instant tutoring so I learnt how it all worked quite easily.I like the idea.

    What fooled me a bit was when I confirmed the session a 'Launch Application' screen came up with TWINUI or something asking me to choose the application.I was desperately looking  for Skype on a long list (it wasn't on) but then I heard the skype sound in the background so went to skype but the student was calling me as I was calling him.

    What was that 'launch application' and who should initiate the call?

    Does the student also stay on my Skype contact list?

    I could hear the student very well (I had headphones) but he said the quality wasn't too good for him (he didn't have headphones) but he said he had a very good,expensive system wheras mine is just an ordinary Toshiba laptop.Should that make any difference?

    Look forward to your comments.

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    MoiraWendy Miller

    I know NOTHING about computers and techy stuff but I usually ask them to check their internet speed if there is a problem that persists. I have some students who operate on wi fi  or shared internet systems in apartment blocks and we can only get reliable quality calls when all their neighbours are out! For this reason we schedule our sessions for certain times of the day.

    Mind you, you can't schedule Instant Tutoring so that won't help. I've never done any 'Instant' !  I think I would get in a panic and hit all the wrong buttons!

     

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    Diego S.

    Instant Tutoring is great, I've done several ones actually, but as mentioned above the BIG problem of it is that you must be watching the page when you're available to get the requests! And as everyone will agree that's just impossible. I've missed a couple of requests already as I didn't notice them, so please Italki people, consider to create a REALLY noisy alarm when we're requested to teach! That'd make Instant Tutoring work fine as the rest of it is perfect.

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    Sofia

    Since yesterday allways I press YES after 5 sec's stay automatically NO

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    Holly Jensen

    I agree with the requests for a distinct sound and an e-mail alert. I would have trouble spotting requests unless I was watching the page constantly. And you know what they say about a watched pot.

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