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Why are my Instant Tutoring privileges suspended and how can I get my Instant Tutoring privileges back?


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7 comments

  • Avatar
    Troy

    Give students the ability to choice up to five (5) teacher/tutors and order their selection by most favored. The teacher/tutor that responds first, wins. If many teachers respond at the same time, the top selection chosen by the student wins.

    Allow teachers to set their own response time. Show the response time as an indicator to prospective students. They can then better rank and chose who they. For whatever reason, students usually will have preferences.

    God Bless,

    Troy

  • Avatar
    Anthony

    When I started using instant tutoring, there was a notification sound when I received a request. Today I did not hear a sound while I was working in another window. Is there a problem with the sounds? Or do I have to be in the Italki window to hear the sound?

  • Avatar
    Christopher

    One thing I have noticed. I am using Rosetta Stone and when I am using the software, the sound alerts do not work for instant tutoring so you will get one but never hear it.

  • Avatar
    laogui

    My earphones are plugged in and I don't hear any small sound unless I don them; there should be a flashing taskbar icon

    After a couple of hours turned on, one forgets - the Instant stays on and if you wander away - you know the rest

    It wiuld be best to turn it on for a nominated period - say 2 hours; when you turn it on, you select the ON period

  • Avatar
    laogui

    My earphones are plugged in and I don't hear any small sound unless I don them; there should be a flashing taskbar icon

    After a couple of hours turned on, one forgets - the Instant stays on and if you wander away - you know the rest

    It wiuld be best to turn it on for a nominated period - say 2 hours; when you turn it on, you select the ON period

  • Avatar
    Rob

    My suggestion is for italki to turn off Instant Tutoring on the first timeout.  I had a family emergency and because Instant Tutoring remained on after the first timeout, I received a second timeout right afterwards and therefore suspended.  It would seem to me that if someone "times out" for one, they probably won't be available for the second one either.  I would have been able to come back to my computer see that I missed an Instant Tutoring session and had a warning and my availability turned off.   This not only would keep a teacher from being suspended, but would also prevent another student from having a bad experience.

  • Avatar
    tracy at italki

    Thanks for these comments!  If you have any other questions or suggestions, please send them to teacherhelp@italki.com

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