Our Lesson Package Expiration Policy
Lesson Packages on italki are valid for 6 months. A reminder will be sent to the student when the expiration date of their Package is 1 month away. An additional reminder will be sent 1 week before the expiration date.
If no action is taken by the student once the Package has expired, then all remaining italki credits in the Package will be sent to the teacher, minus italki's normal commission.
Although 6 months is the official expiration date, of course, you can work with your student or teacher to set a goal to complete the Package sooner. One month (30 days) before a Package expires, you can apply for a Package extension with the other party.
You are only allowed to extend your Package once.
- When both parties agree, the Package will be extended.
- When one party sends an extension request and the other party doesn't respond, the Package will also be extended.
- When the other party declines the extension request, the Package will not be extended and will expire at the original expiration date.
A "Request Extension" button will be displayed on the Package details page.
Select your requested duration for your extension (from 1 month to 6 months) and provide the reason for why you wish to receive the extension.