When a student requests a lesson with a teacher, the teacher has to accept and confirm the lesson.
When a student requests a lesson, italki charges their Student Account, but the italki Credits are not given to the teacher. The italki Credits are kept safe in a separate account. It will be shown as a Lesson Request in the Student Wallet.
If the teacher doesn't accept the lesson, then after the lesson expires the italki Credits will be returned to the student's account. This will appear as a refund in their Student Wallet. If the lesson was successfully completed and confirmed by the student, the italki Credits will be transferred to the Teacher's Wallet.
You can also view the details of which particular lesson by pressing the button "View Details."
If you and your teacher agree to cancel a lesson after it has been scheduled, then you will see the italki Credits reappear in your "Student Wallet" also as a refund payment.
Comments
1 comment
Hi,
I can't understand how Team Italki transfered my money without I have confirmed the payment. I've not have the lesson and team italki transfered my money for the teacher without talk to me.
It's totally wrong. ITalki transfered my money and they have talked with until now.
I am so disapointed with italki and I don't trust more at Italki.
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