Introducing The New italki Teacher Site

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318 comments

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    Terasee Miz T

    Not I, I didn't have any trouble the other day but I find the APP does not work as well as my laptop.

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    Rose

    I have been blocked from accepting lesson requests because I supposedly missed a lesson. I have not missed any lessons. This site is stealing my livelihood! Independent teachers (WHO ARE NOT CONTRACTORS) should not ever be blocked from accepting lessons. This is unacceptable! 

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    laogui

    @rose you'll have to go through the rigmarole of explaining and reinstating.  Check your emails, one of them should have a link to enable resetting of the unavailability

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    laogui

    @ros @cjlee - email mentioning reduction in teaching sessions and offering help.  The algorithm they use notes the raw count only.  Last year I did over 1300 hours which was way over my average and way over what I want to do as a retiree. So I reduced my available hours by about 20% but of course the simplistic algorithm did not notice.  Now I am back to perhaps 1000 a year for 2019, still too much but more comfortable. 

     

    My two big beefs are the 12 hour overnight bookings, and the inability to locate student notebook entries (since I set students writing homework)

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    Terasee Miz T

    @Rose This has happened to me too lately.  I am really getting frustrated with Italki. I have been here since 2011 and the changes that have been made in the last couple of years have been so unfair to teachers. I am really getting upset with Italki.

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    Mei

    Why remove Instant tutoring?????

    At least give us an indication to when this will be back???

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    Christiane

    Hi, could you please tell me how I synchronize my italki appointments with my google calendar, in order to avoid over booking?

    I found that I can import my icalendar feed to google, but it looks like it's only working in one direction.

    How is the italki calendar checking if the slot is still open, in real time?

    All my other appointment apps do synchronize automatically (like Calendly, Facebook, etc.) which avoids conflicts between appointments.

    Is there any link that I missed?

    Thanks in advance.

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    Holly Jensen

    I am very anxious for Italki to reinstate the instant tutoring feature or something like it. That was always a way for me to be more active on the platform and earn some money as well. It also helped me in building up a student base.

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    Andrea Herrera

    Realmente no comprendo porque dejaron de habilitar la función de "clase Instantánea" si de igual modo beneficiaba a todos tanto en conocimiento como en ingresos, y me refiero a la plataforma, Italki también se beneficiaba. Se supone que cuando se realizan cambios son para mejorar y no como esto, que realmente bajaron en calidad. Solo espero que si atiendan a nuestros mensajes.

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    Michael McCristall

    Italki, please, these other changes to the site are mostly nice and helpful but we want instant tutoring back.

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    Marsha K Pundsack

    I am a bit confused about creating 3 lessons under "General" and "Conversation Practice." As a Community Tutor, many of the sessions I have with students are not just conversation.  The lessons involve reading comprehension, grammar, pronunciation and punctuation.  There are many of my students who only schedule 45 minute lessons, so will there be only 60 minute and 30 minute lessons?   

    My comments about instant tutoring are the same as many that I have read.  When  the instant tutoring was deleted, my income became much less and I met many prospective students on instant tutoring, so that has been a downside to the website.

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    Marty Education

    The key to running a successful business is listening to your clients and their needs. Judging from the responses to these changes, that's not happening. I would suggest a simple change: have a poll before you even consider making any changes. How many people will actually benefit from them? I personally, as a teacher, have found all of these to-be-deleted features very useful and helpful. I don't suppose there is anything stopping teachers from moving to a more user-friendly site. Seems immediate profits are not the key here.

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    Rina E

    45 minute lessons are an option.

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    AKO

    おはようございます。日本語語講師に合格しました大西亜子です。講師設定で、レッスン作成、トライアルレッスンを設定してもhttps://teach.italki.com/dashboard画面で

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    予定されているレッスン
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    アクションが必要です
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    パッケージ アクション
    と表示されます。生徒側になり自分を検索しても出てきません。

    お助け下さい。。。
    Even if you create a lesson or set a trial lesson in the teacher settings, you can use the https://teach.italki.com/dashboard screen


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    Scheduled lessons
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    Action required
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    Package action
    It will be displayed. It does not appear even if I become a student and search for myself.

    Please help. .. ..

    Good morning. My name is Ako Onishi and I have passed the Japanese language teacher. Even if you create a lesson or set a trial lesson in the teacher settings, you can use the https://teach.italki.com/dashboard screen

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    Scheduled lessons
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    Action required
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    Package action
    It will be displayed. It does not appear even if I become a student and search for myself.

    Please help. .. ..
    Even if you create a lesson or set a trial lesson in the teacher settings, you can use the https://teach.italki.com/dashboard screen


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    Scheduled lessons
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    Action required
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    Package action
    It will be displayed.It does not appear even if I become a student and search for myself.

    Please help. .. ..

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    Terasee Miz T

    I like the new site BUT I am sad that Instant Tutoring is not available anymore. It was so convenient and was a good filler when a student didn't show or I wanted more classes than I had. :-(

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    Richard-Business

    Today, my student did not attend the lesson (I assume because he is a busy working professional).

    I do not expect to be paid when I have rendered no service.

    So, I clicked on Lesson Problem and asked italki to refund the student's italki credits (an option that until a few days was available).

    Now we have to choose between two options, one of which states "Consider this lesson as incomplete. Adds one lesson to the package."

    What the H does "Adds one lesson to the package" mean. There is no package between me and the student.

    With every supposed improvement, italki is making it more and more difficult and frustrating to teach n this platform.

     

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    Richard-Business

    Today, my student did not attend the lesson (I assume because he is a busy working professional).

    I do not expect to be paid when I have rendered no service.

    So, I clicked on Lesson Problem and asked italki to refund the student's italki credits (an option that until a few days was available).

    Now we have to choose between two options, one of which states "Consider this lesson as incomplete. Adds one lesson to the package."

    What the H does "Adds one lesson to the package" mean. There is no package between me and the student.

    With every supposed improvement, italki is making it more and more difficult and frustrating to teach n this platform.

     

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    Christian Müller (Edited )

    Richard, first, yes, the wording is confusing and they should change the wording if there is no package present, but it means that the package will be open for rescheduling.

    I'd like to comment on your refunding policy as well: To me this is different, the student pays for the time and gets my service in said time. If the student attends or not is not my problem. I am always willing to reschedule lessons for health reasons but I would never accept a refund for a lesson where the student couldn't attend because they had no time anymore, when said lesson is less than 24h away. They are getting paid for that time, if it is because of work, If a student values the time you spend with them, which is time you cannot spend on another student or another thing you do, then they should get a friendly explanation why a refund is impossible, but do not get a refund.

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