If you decide that it's best to deactivate your teacher profile, you must first make sure that:
- You have no upcoming lessons or active packages with students. If still have lessons, you will have to either wait for the lessons to finish, or contact the students about canceling and refunding them. You must also terminate any Lesson Packages.
- Your "Teacher Wallet" is empty. You should request to withdraw your italki Credits before contacting italki support to deactivate your teacher profile. The minimum withdrawal amount is $30 USD in italki Credits. If your Teacher Wallet has less than that, italki can still process payment for a fee of $5 USD in credits. If you agree with this, please write to us, and we can help.
Next, contact italki support and we will process your request to deactivate your teacher profile. Please note that your "User Profile" or "User Account" will still be active.
Later, if you wish to reactive your teacher profile, your teacher profile information will be saved and you will simply have to go through the Teacher Application Process again to update your information and regain your profile.