Teacher statistics (Completed lessons, Response rate, and Attendance rate) are updated once a day. The “All Time” information is shown on top, and the last 3 months are shown below.
A completed lesson can sometimes take up to 4 days to show up on your Teacher Profile. This is because a student has 3 days to report a problem or confirm that a lesson is completed, and then it may take 1 more day to appear on your profile.
A fully completed lesson means that the student has confirmed payment for the lesson and both the student and teacher have left feedback.
If the student forgets and doesn't do anything within 3 days, then italki will auto-confirm the lesson.
This shows the percentage of lesson requests that a teacher replied to (e.g. accepted, modified, or declined lesson requests). italki does not require teachers to accept all lesson requests, but teachers should respond to the lesson request within 48 hours (or the start of the lesson, whichever comes sooner). Expired lesson requests will reduce the response rate.
When a lesson problem is reported and a student states that "the teacher didn't attend and didn't give prior notice", this decreases the teacher's attendance rate.
Professional lessons and Conversation Practice statistics are recorded only for that particular course. If you edit or delete a course, you also delete all of the associated statistics with that course.
However, the overall number of courses will continue to keep track of the overall amount of lessons you have taught. This includes changing the course price and course name. For example, if you had a course called:
English for Beginners $15
and you changed it to
English for Beginners $16
Then the lesson count associated with "Beginning English $15" would be deleted and would begin at 0 with "Beginning English $16", but the lessons from "Beginning English $15" would still count towards the total lesson count on your profile.