Introducing the New italki Website!

Comments

30 comments

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    Kylie Sparks

    It looks like you have also removed the space to leave feedback for a tutor after the lesson, when the lesson is confirmed. Am I missing something? I see that a tutor left feedback for me, but I was not able to leave feedback for him.

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    Արմինե

    I can't find Instant tutoring. When we'll have this function again? 

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    Roberto

    Hi support team, please bring back instant tutoring. Every time we ask if this awesome and unique feature will come back, we always get the same answer. It's fine if you're working on an improved version of instant tutoring, but why don't leave the old version of instant tutoring available until the new one is released? In the meantime we're losing lots of students who are moving to the competitors.

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    Massimiliano

    The new site looks great, but I can't see my hard-earned language challenge badges :(

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    Blake Ridler

    I am with Kylie on this one, I don't seem to be able to leave feedback for tutors. Has this feature been removed?

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    Kylie Sparks

    I found out you have to scroll down to see the space for leaving comments.

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    Kylie Sparks

    Another problem, when you send a request to reschedule a lesson, you have to actually submit "done" or it will not submit.

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    malloyd49

    so much harder to book lessons.  Not user friendly

     

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    Elfin

    To schedule a lesson it's not clear if the showed time at the schedule is the local time of the teacher or the time in my time zone.

    BTW do you give comments at students comments. Or is it a one-way communication?

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    Sofia

    I do not like the lower class to appear first, the price should appear for one hour.
    Then we are still waiting for instant tutoring. 

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    Toha

    I have to reload the page 3 (!!!) times in a row to see the information. If I don't do this I see only white screen with grey circles like on the last (4th) screenshot. So you say faster loading time? Bravo developers!

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    Sofia (Edited )

    Faster loading time than classic? Until you screwed up it was working perfectly. Now none work under conditions. What about instant tutoring? Is it that hard to come back to?  I find it annoying to have to switch sites between teacher mode and student mode. Before it was simpler. 

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    Sofia (Edited )

    Elfin when you are looking for teachers always appear "based on your time zone", ofc. It makes no sense make counts. 

     

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    Anninha

    It's horrible not having your feedbacks grouped by the teacher!

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    Sofia

    The comments are horrible! It was much better and organized in the past, we could see and follow the student/teacher history, but now the last comments appear in order instead of having the "more" option.

    The number of classes is not correct with the ones we taught and the ones those appear in our profile.

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    Sofia

    Anninha 

    It is extremely annoying to have everything mixed up rather than organized. In classical version it is perfect!

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    Sergiu Luca

    The feedback used to be grouped by teacher/student.. Now they are just displayed chronologically, and it just doesn't look good.. Just bring back the old functionality and stop bringing these awful updates that no one want..

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    Daisy

    If it ain’t broke don’t fix it Italki. Old site was 100 times more user friendly. I can’t find anything. Why would you take away instant tutoring? My students loved this feature and I also would use it as a student, I have just had a baby and can not book a lesson in advance but often have hours free where I would learn with instant tutoring if it was an option. Every update makes this site worse for teachers.

     

     

     

     

     

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    Daisy

    How can I view my teacher profile as it appears to potential students? I have been teaching on italki for nearly 5 years and it’s sad to see it getting less useful with every update.

     

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    Sofia

    Kerri

     

    I like to see the classes cancelled, I don't mind them being there. And what do you mean by Calendar upcoming lessons? When I go to the calendar I can see all the classes. In fact, I find it annoying to have notifications of upcoming classes taking up space, I think it's important, I'll see and it's just the notification of the next class.

    "Why do you waste space on a user's homepage with recommended teachers and community updates? " 

    -This option makes teachers have more students, just think a little. If they (students) receive recommended teachers and even those who have received emails, these teachers may have more students. I like to know the update of the communities because I make corrections and I wrote articles. I think they should put the option of writing articles again, it is good for those who care about students and also for those who are teachers and students.

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    Sofia

    Daisy

     

    Honestly, the site I liked the most was the first one, I thought it was simpler, then they made the classic and now the beta version. 

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    Sofia

    I think the best thing they could do was put back "instant tutoring". 

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    Harry

    Does anybody read these comments???

    Guys, your new site is aesthetically nice BUT:

    1. It's not user friendly. An example: some professors don't offer lesson packages. In these cases, in order to book, let's say 10 lessons, you have to book them one-by-one! That is, book 1st class, pay, book 2nd class, pay etc. It wasn't like this in the "Classic" site.

    2. There are still "bugs". Take "Language Partners" for example. You select "Russian" as native language of the language partner but the results show not just native Russian speakers but also not native ones.

    Are you guys aware of these issues? Are you going to do something about them? Spending a dissent amount on your site every year, I demand a response, please. And you are aware, competitors are not few out there.

    Thank you.

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    Sofia

    Hello Harry!

    1-In the classic version there are also lots of teachers who do not offer packages. Then there are students who schedule all classes and others who do not want to do so. I have students who buy all classes and others who do not.

    2-I had never noticed, but I confirmed it and it's really annoying that it happens

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    Harry

    Sofia, in the "Classic" site, in the cases where no lessons packages were offered by the teacher, the user could select as many classes he desired and then, having finished selecting and scheduling the classes, to go to the payment site and pay for all of them collectively and at once. Now, if someone wants to book 10 classes, he has to do the "select-pay" step 10 times. Not a very efficient way. I don't get why some good features of the "Classic" site cannot be retained!

    One way to overcome this, is to buy credits. That way though you will be always ending up having some money in your wallet that you won't be able to consume completely.

    The bug with the Language Partners didn't exist in the initial version of the new site. This is something that came up recently.

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    Josh

    I like the beta site

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    Victor Medina

    It"s ok  but I need to start tutoring  asap  please help me start  soon 

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    Naoko G.

    Hello, support team. I would appreciate if you could bring back instant tutoring again. I feel that instant lessons are very convenient and helpful when students really want to learn the language immediately. Also for teachers, they can work more when they got the spare time. Thank you for your time and consideration.

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    Lee

    Instant tutoring was the best feature of Italki, that set us ahead of the competition. It gave us the opportunity to address students' needs right then and there and was a great marketing tool as well. Some of my best long-term students started as instant tutoring requests. As teachers we could provide essential help and support for our students, often helping them prepare for a job interview the next day or a big class project about which they felt very stressed. It's a shame that we can't offer this to our students anymore. Please bring back instant tutoring. 

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    Alena Vydrova

    I have italki Credits, but I cant pay for the class, because it doesnt work! I dont know why?

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