How to manage student expectations

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12 comments

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    Nick

    Thanks Italki. I really need this. 😊

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    Majid Alqassim

    This Helps a lot.

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    Jenay Randall

    I've been doing this since the first day I started getting new students, even though inexperienced. Great that italki is trying to improve the quality of teaching her because as I am also a student on here I can say, there's a lot to improve upon.

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    Tim Kung

    Hi Jenay,

    Would love to hear your thoughts on the improvements you feel we should make?

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    Jenay Randall

    Hi Tim,

     

    I agree with all the suggestions made in this post and I really admire how italki is trying to improve both the service delivery and teacher satisfaction at the same time. However, I would even add that many times all of these steps that many tutors and professors would find "extra" may be a lot to ask when many can't even meet a bare minimum standard. What I mean by that is that many tutors and professors alike, fail to meet the bare minimum standard. Most of the teachers I have had talk wayyyyyy too much, I'm talking more than 40-50% of the time and more often than not don't even give corrections. Each teacher sets their own terms and each student agrees to them, sure, but I feel like there should be a 'bare-minimum' standard. Of course, all of these tutors or professors I am referring to, have lots of students, good reviews and a good student to lesson ratio, but after asking around what kind of students they tend to have, they say beginner-intermediate (French and Spanish tutors), so maybe they are used to dominating the conversation and don't bother making corrections because there are so many mistakes. That's all fine, and if there is demand, there will be supply. I just feel so frustrated after trying over 30 tutors and professors that the same issue keeps cropping up. Lastly, yes each student can express this to their tutor/professor and handle it themselves but when I have tried they often get sensitive because they are not used to criticism on italki because most students are afraid/hesitant to be honest, as comments aren't anonymous and you may might think you will hurt the teachers feelings. Many times I feel like I am paying someone for a language exchange and and very much considering to not pay for lessons anymore.

    All in all, I do like how the italki team seems to agree that students' expectations are appropriate, it's the teachers that need to adjust. 

    P.S. I am a professional teacher on italki as well as a veteran student, so I can speak from both sides. 

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    Simone Wentzel

    So great!  Thank you for this, it's so much help!

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    Simone Wentzel

    Jenay thank you for your comment on this.   Great point!

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    EDNAH

    Thanks very much for sharing this knowledge with us.We really appreciate that.

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    Carlos DELE

    I agree with you Jenay, I am a professional Teacher on Italki as well, and in average, I speak 15% doing specific questions and my students usually speak 85% I think it is the best way to them to be fluent in a language.

     

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    Guillaume

    Thanks, I will use these tips.

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    Ruth Martha Heckel

    Thank you italki,

    I agree with this article. It is important to know about the student needs before the first class. 

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    Andre Schule Keabou

    Very important article

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