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Profile Display Name and Picture Guidelines
Display Name (nickname) Your display name is an important part of your profile and how students will know who you are on italki. We recommend that you do NOT use your full legal name, but rather a ...
How to redeem a LingQ code
About LingQ Everyone learns to speak their native language. Why not use the same approach with a second language? Surround yourself with meaningful input that matters to you. You choose what to stu...
How to use instant lesson to have a lesson now?
What are Instant Lessons?Instant Lessons allow you to start a lesson with a teacher right away! After purchasing an Instant Lesson, you’ll be able to start learning within 5 minutes.Things you shou...
How do I get a receipt or invoice?
To receive a receipt for your purchased italki Credits: Go to My Wallet Click the filter next to Transaction Details Select Date range and transaction type of Buy italki credits Find your purcha...
I can’t join italki Classroom or I have internet connection problems. What do I do?
This article includes: Other problems with using the italki classroom? Tips for Troubleshooting Connection Issues Possible Reasons for Connection IssuesThe connection quality of your lesson depends...
How to submit a lesson incomplete request?
When and how to submit an incomplete lesson request?The student and the teacher have 72 hours to submit a lesson incomplete request since a lesson will be automatically confirmed as completed after...
How do I get paid and what's the withdrawal fee?
italki works with different Payment Providers to help you withdraw your money in USD. The main Payment Providers we use are: PayPal - https://www.paypal.com (Learn More) list of countries and c...
Introduction video guidelines and requirements
Guidelines Specifications Video Lighting Standard Sound Quality Background Settings How do I make a teacher introduction video? Examples and Preparation Content and Scripting Professional Tip...
What should I do if I'm being harassed?
italki does not tolerate harassment of italki members.If you experience inappropriate behavior from an italki user, please take these steps:Flag the commentReport the userBlock the userChange your ...
How to redeem a Glossika code
About Glossika It takes practice to get comfortable speaking another language. Glossika provides a structured environment to drill practical sentences in your target language. You'll hear native sp...