For Students
How italki Works
- italki Language Test and OOPT
- How to search for a teacher that fits me most?
- How to schedule a lesson on italki
- Can I take a lesson now or do I need to book in advance?
- Why hasn’t my lesson request been accepted?
- I want to have a lesson now, what should I do?
Account Settings and Profile
- Time zone settings on italki
- How do I subscribe to italki Calendar to sync my lessons?
- How do I change/reset my password?
- Notification settings on italki
- Privacy settings on italki
- How do I block or unblock a user?
Payments and Credits
- What is italki Referral Program?
- italki Credits Refund and Expiration Policies
- Which payment methods can I use to pay?
- italki Credits & Processing Fee
- What is italki Gift Card?
- How do I get a receipt or invoice?
Lessons Policy
- What are Trial Lessons?
- italki Lessons Cancelation and Reschedule Policy
- How to report a lesson problem?
- How to cancel a lesson that will happen within 24 hours?
- Lesson Dispute
- What should I do if my teacher did not show up for the lesson?