How can we help?
For Students
For Teachers
For Community
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💡 How italki Works
- How to schedule a lesson on italki
- How to search for a teacher that fits me most?
- What are trial lessons?
- Can I take a lesson now or do I need to book in advance?
- I want to have a lesson now, what should I do?
- How to use instant lesson to have a lesson now?
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🛠️ Account Settings and Profile
- How do I subscribe to italki Calendar to sync my lessons?
- How do I change/reset my password?
- Notification settings on italki
- Privacy settings on italki
- How do I change my italki login email?
- How do I add my phone number?
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💳 Payments and Credits
- What is italki Credits
- What is italki Referral Program?
- Which payment methods can I use to pay?
- italki Credits & Processing Fee
- What is italki Gift Card?
- How do I get a receipt or invoice?
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⚖️ Policies
- What is 100% Satisfaction Guarantee
- How to cancel a lesson?
- How to submit a lesson incomplete request?
- Lesson Dispute
- What is a package?
- How to schedule a lesson in a package?
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💻 italki Classroom
- What device/software do I need to take classes?
- What is italki Classroom and how do I use it?
- How do I record my lesson in the italki Classroom?
- Audio recording in italki Classroom
- Try change background in italki Classroom
- I can’t join italki Classroom or I have internet connection problems. What do I do?
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📢 Latest Announcements
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💎 italki Plus
- What is italki Plus?
- How do I pay for a subscription and manage it?
- italki Plus Billing date and Invoice
- How to cancel italki Plus subscription
- What is partnership benefit?
- How to redeem a LingQ code
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💼 italki Business
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🎓 Become a Teacher
- How do I apply to become a teacher?
- Is my language open for application?
- How do I become a Professional Teacher? What are the requirements for certificates?
- Difference between Professional Teacher and Community Tutor
- Profile Display Name and Picture Guidelines
- Introduction video guidelines and requirements
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🛠️ Teacher Account & Profile
- Can I change my profile from Community Tutor to Professional Teacher?
- Boost Your Profile Feature for italki Teachers
- How to add another teaching language?
- What are the technology requirements for teachers?
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🏦 Payments & Withdraw
- How do I get paid and what's the withdrawal fee?
- Updates on Russian payments related issues
- How does italki charge a commission？
- Withdraw using Payoneer
- Withdraw using Bank Transfer via Payoneer
- How do I report taxes for the income that I make on italki?
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⚖️ Policies
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💻 italki Classroom
- What is italki Classroom and how do I use it?
- Which video platforms can I use to teach?
- How to allow screen sharing on your Mac for italki Classroom lessons?
- How do I find my personal Zoom link, ID and Passcode?
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✉️ Teacher Announcements
- What is italki Plus and how does it help teachers?
- What is the italki Affiliate Program?
- How do you find your new student’s learning information?
- Teacher Podcast
- Identity Verification Guidelines for Teachers
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⚙️ Operational Management
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Frequently Asked Questions
- How to schedule a lesson on italki
- What is italki Credits
- What is 100% Satisfaction Guarantee
- What is italki Plus?
- How do I apply to become a teacher?
- Is my language open for application?
- How do I become a Professional Teacher? What are the requirements for certificates?
- Can I change my profile from Community Tutor to Professional Teacher?
- How do I get paid and what's the withdrawal fee?
- What is italki Plus and how does it help teachers?
- What is the italki Affiliate Program?
- How do I teach different Lesson Categories?
- What’s Ask a Teacher?
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