How can we help?
For Students
For Teachers
For Community
-
How italki Works
- Regional Service Termination Notice
- How to use instant lesson to have a lesson now?
- italki Language Test and OOPT
- For parents, your guide to kids learning on italki!
- Parents, your guide to digital safety on italki!
- italki Classroom Safari Issue Troubleshooting
-
Account Settings and Profile
- Time zone settings on italki
- How do I subscribe to italki Calendar to sync my lessons?
- How do I change/reset my password?
- Notification settings on italki
- Privacy settings on italki
- How do I block or unblock a user?
-
Payments and Credits
- What is italki Referral Program?
- italki Credits Refund and Expiration Policies
- Which payment methods can I use to pay?
- italki Credits & Processing Fee
- What is italki Gift Card?
- How do I get a receipt or invoice?
-
Lessons Policy
- What are trial lessons?
- italki Lessons Cancelation and Reschedule Policy
- How to report a lesson problem?
- How to cancel a lesson that will happen within 24 hours?
- Lesson Dispute
- What should I do if my teacher did not show up for the lesson?
-
Package Lessons
- What is a package?
- How to schedule a lesson in a package?
- How to extend a package?
- How to terminate a package?
- Package Dispute
-
Latest Announcements
See All Articles
-
Become a Teacher
- How do I apply to become a teacher?
- Is my language open for application?
- How do I become a Professional Teacher? What are the requirements for certificates?
- How to add another teaching language?
- How to book a Q&A Call?
- How to pass ID verification?
-
Getting Paid
- What is the italki Affiliate Program?
- How do I get paid and what's the withdrawal fee?
- Updates on Russian payments related issues
- Withdraw using Hyperwallet
- Hyperwallet Payee Verification
- How does italki charge a commission？
-
Best Teaching Practices
- Why didn't my student book another lesson?
- How do I gain loyal students from the first lesson?
- How to use your hobbies to teach English
- Some Tips on Preparing for Summer Breaks
- How do teachers find their niche on italki?
- Knowing a language and speaking it!
-
Teacher Success Stories
- Building Learning Communities, advice from English Teacher Henry
- Test Preparation Lesson Advice from Dutch Teacher Miss Lien
- Test Preparation Lesson Advice from Japanese Teacher Azumi
- General Lesson Advice from Spanish Teacher Antonio Alegret
- Interview Lesson Advice from Spanish Teacher Fabián Guillén
- Test Preparation Lesson Advice from Spanish Teacher Carmele
-
Policies
- italki Teacher Code of Conduct
- Lesson Policy
- Group Class Rules
- Lesson request policy
- Attendance policy
- What if a student asks me to pay outside of italki?
-
Lesson and Student Management
- How to enable instant lesson as a teacher?
- Offer lesson peak times
- How much should I charge for my lessons?
- What is Lesson Invitation and how do I use this feature?
- How do I find new students?
- How do I report a lesson problem?
-
Account and Profile
- How to add another teaching language?
- How do I promote my profile using social media?
- Can I change my profile from Community Tutor to Professional Teacher?
- What is Contact Teacher Form and how do I set it up?
- What is Auto-accept and how do I set it up?
- How can I edit my introduction?
-
Communication Tools for Teaching
- Which communication tools can I use to teach?
- italki Classroom Guidance for teachers
- How to allow screen sharing on your Mac for italki Classroom lessons?
- How do I find my personal Zoom link, ID and Passcode?
-
Teacher Announcements
- italki’s Language Challenge: what is it and how to earn more supporting it!
- "Enriching 21st Century Language Education: The CEFR Companion Volume in Practice"
- Introducing: Vocabulary
- Teacher Podcast
- Introducing: Lesson Request Window
- Get inspired with Prompts
-
italki Teacher Webinars
- 2022/5/11 全职在线汉语教师的自我修养
- 2022/06/28 Apprenez comment trouver votre niche d'enseignement sur italki.
- 2022/06/20 italkiウェビナー: italkiであなたのニッチを見つける
- 2022/06/13 Juegos para adultos
- 2022/06/7 Teaching writing skills
- 2022/03/28 Keep Your Students Motivated for Better Student Retention
-
italki Teacher Newsletter
- May 2022 italki Teacher Newsletter
- April 2022 italki Teacher Newsletter
- March 2022 italki Teacher Newsletter
- February 2022 italki Teacher Newsletter
- January 2022 italki Teacher Newsletter
- December 2021 italki Teacher Newsletter
Frequently Asked Questions
- Regional Service Termination Notice
- How to use instant lesson to have a lesson now?
- italki Language Test and OOPT
- Time zone settings on italki
- What is italki Referral Program?
- How do I apply to become a teacher?
- Is my language open for application?
- How do I become a Professional Teacher? What are the requirements for certificates?
- What is the italki Affiliate Program?
- How do I get paid and what's the withdrawal fee?
- Why didn't my student book another lesson?
- How do I gain loyal students from the first lesson?
- italki Teacher Code of Conduct
- Lesson Policy
- How to enable instant lesson as a teacher?
- How to add another teaching language?
- How do I promote my profile using social media?
- Can I change my profile from Community Tutor to Professional Teacher?
- italki’s Language Challenge: what is it and how to earn more supporting it!
- What’s Ask a Teacher?
Still need help?