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For Students
For Teachers
For Community
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Latest Announcements
- Introducing the Lesson Invitation feature!
- Scheduled Maintenance Monday, November 26 from 05:00am to 09:00am UTC
- GDPR and Terms of Service Updates
- Scheduled Maintenance Tuesday, Oct 18 from 00:00am to 06:00am UTC
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Account Settings and Profile
- How do I change my italki login account?
- Time zone settings on italki
- Notification settings on italki
- How do I change/reset my password?
- How do I change my Privacy Settings?
- How do I block or unblock a user?
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Payments
- What are italki Credits?
- Purchasing Credits
- Italki Payment Policies
- Promotions
- Which payment methods can I use in my country?
- I couldn’t buy italki Credits with my credit or debit card. What should I do?
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Scheduling Lessons
- Oxford Online Placement Test (OOPT)
- Lesson Types
- Packages
- The italki Package Termination and Refund Policy
- Teachers on italki
- Scheduling and Taking Lessons
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Taking Lessons
- What is my Skype Account ID/Name?
- "Allow" Button Does Not Appear In Chrome
- Do I need special equipment to use italki?
- italki Classroom
- Lesson Problem & Disputes
- italki Rescheduling Policy
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italki Business
See All Articles
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Best Teaching Practices
- Why didn't my student book another lesson?
- How do I promote my profile using social media?
- Best Practices of Teaching Kids
- Teacher Handbook for Multiple Teaching Languages
- How to manage student expectations
- Tips on how to increase students’ confidence and manage student nervousness
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Teacher Success Stories
- Test Preparation Lesson Advice from Dutch Teacher Miss Lien
- Test Preparation Lesson Advice from Japanese Teacher Azumi
- General Lesson Advice from Spanish Teacher Antonio Alegret
- Interview Lesson Advice from Spanish Teacher Fabián Guillén
- Test Preparation Lesson Advice from Spanish Teacher Carmele
- General Lesson Advice from Catalan Teacher Marta Rodríguez
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Policies
- italki Teacher Code of Conduct
- Lesson Policy
- What happens if I don't respond to a lesson request?
- What happens if I did not attend a lesson?
- What if a student asks me to pay outside of italki or pay me directly?
- I need to take a break from teaching on italki. What do I do?
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Case Studies
- Case Study: Staying on italki For More Than 1 Year With Less Than 50 lessons
- Case study: Have Trouble in Keeping Students
- Case study: Teaching a Non-Native Language
- Case study: Coming back to teaching after a long break
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Applying for italki teachers
- What is the Application Process?
- How do I become an italki teacher?
- Introduction Video Guidelines and Requirements
- Profile Photo Guidelines and Requirements
- How do I record and upload a video to italki?
- What are the language requirements for teaching on italki?
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Getting Paid
- What's the fee for withdrawing my earnings on italki?
- Get Paid With Hyperwallet
- Hyperwallet transaction fees and countries covered
- Hyperwallet Payee Verification
- What are the fees for teaching on italki?
- How does a teacher receive payment for package lessons?
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Product Announcements
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Account and Profile
- What are lesson categories and tags and how do I set them up?
- What is Contact Teacher Form and how do I set it up?
- What is Instant Booking and how do I set it up?
- How do I add or edit my lessons?
- What are the different written sections or introductions, and how can I edit them?
- How do I edit my time schedule?
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Lesson and Student Management
- What is Lesson Invitation and how do I use this feature? (video subtitles provided in English, Español, Français, Italiano, Pусский, 中文, 日本語)
- Offering Trial Lessons
- How do I use italki Classroom?
- I got a new lesson request! What do I do now?
- Can I change the date or time of a lesson request?
- How to find new students?
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Mobile
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Teacher Announcements
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italki Teacher Newsletter
- August 2020 italki Teacher Newsletter
- July 2020 italki Teacher Newsletter
- June 2020 italki Teacher Newsletter
- May 2020 italki Teacher Newsletter
- April 2020 italki Teacher Newsletter
- March 2020 italki Teacher Newsletter
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Webinars and Video Sessions
- 2020/09/28 Common Problems Teachers Face
- 2020/09/24 Los conflictos más comunes que un profesor enfrenta
- 2020/8/4 Enseñanza para la Práctica de conversación
- 2020/07/30: Best Practices in Teaching Conversation Practice Lessons
- 20200528 italki Teacher Webinar: How to Retain Your Students
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Community Guideline
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Community
- Welcome to the new Community!
- Notebook, Discussions and Answers
- How do I report inappropriate or abusive behavior?
- What should I do if I'm being harassed?
- What should I do if I see threats of suicide or self-harm?
- Where do I use my Language Hacking code?
Frequently Asked Questions
- Oxford Online Placement Test (OOPT)
- What is my Skype Account ID/Name?
- Why didn't my student book another lesson?
- How do I promote my profile using social media?
- italki Teacher Code of Conduct
- What is the Application Process?
- How do I become an italki teacher?
- Introduction Video Guidelines and Requirements
- What's the fee for withdrawing my earnings on italki?
Still need help?