When a student books a lesson, they are required to select a video platform they want to use for this lesson. In the example below, the teacher is offering 3 video platform options to the student - Zoom, Google Meet, and Wechat. italki will offer the student the option of selecting italki Classroom by default, the teacher does not need to select it.
We recommend offering at least 2 (the more the better) video platforms for your student to select from. This flexibility will be greatly appreciated by your students who may be unable to use a particular video platform in their country. Look for “Video Platforms” in your Teacher Settings where you’ll be able to add video platforms. The options are Teams, FaceTime, Google Hangouts, Wechat, Zoom and QQ.
If your preferred video platforms are not listed as options, you can use them provided you ask your student’s permission first, AND they agree to change video platforms (remember they’ve already selected a video platform when booking the lesson). If they disagree for any reason, respect their wish and use the video platforms already selected.
Each lesson request will clearly state the video platform selected for the lesson like in this example below. If an external video platform is chosen, you as the teacher are responsible for adding your student as a friend/contact well before the lesson starts. Please make 100% sure that you have the right person by sending them a message and asking them to confirm they are your student.
If your student chooses italki Classroom as the video platform, here’s an article explaining how it works.
If your student chooses Zoom as the video platform, here's an article explaining how it works.
No matter which video platforms you use, we strongly recommend that you and your student agree on a backup tool in case there are any internet connection problems during the lesson.
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