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Parents, your guide to digital safety on italki!
Parents we know you are excited to get your child started learning. Before that, we would like to share some digital safety practices that might come in handy. We care about your child’s safety onl...
How to add another teaching language?
To maintain high instructional quality and a manageable workload, starting April 29, 2026, teachers are limited to teaching a maximum of three languages (including dialects). Languages approved bef...
How to terminate a package?
To terminate a package lesson, either a teacher or a student can go to My Lessons, find the Package list, check the Package page, and click Request to Terminate Package.We would highly recommend yo...
How to redeem a Tandem code
About TandemYou can practice over 300 languages through real conversations and immerse yourself in authentic cultural exchanges through text, audio, and video calls in Tandem. Language learning has...
Package Dispute
When a package is requested to be terminated but declined by the other party, the package is disputed. Make sure you have talked with the other party about your termination decision to avoid any pa...
How to pass ID verification?
Once your teacher application has been pre-approved, you'll be asked to verify your ID. Before you start, we recommend that you check out The List of the Supported Countries and Types of Documents ...
italki Language Test
This article will introduce: General Terms and Conditions What should I prepare before taking the italki Language Test? How long will the test take? When and where can I see my result on the langua...
Can I change my profile from Community Tutor to Professional Teacher?
If a Community Tutor has a teaching certification or credentials, then he or she can apply for a Professional Teacher profile. Please note that the instructions below are only for current Community...
How to redeem a Pimsleur code
About Pimsleur Pimsleur is your perfect companion between iTalki lessons. With 30-minute audio sessions you can take anywhere, Pimsleur helps you build real speaking confidence—no screens, no stres...
Oxford Online Placement Test (OOPT)
General Terms and Conditions: italki works with Oxford Online Placement Test to provide online language placement tests for language learners. Test contents: OOPT, Oxford Online Placement Test incl...