Lesson Dispute

If the lesson problem and solution are declined, the lesson is in dispute.

Both student and teacher should send the evidence including communication records and screenshots to italki within 3 days from the date of the dispute. Our support team will settle the italki credits based on the materials provided in 3 days from the date of the dispute. All italki decisions are final. 

We suggest that you discuss lesson issues with your teacher before reporting a lesson problem to avoid disputes.